Privacy Policy

1. Information We Collect

We collect data strictly necessary to provide our services and operate our business effectively.

• Identity & Contact Data: Full name, email address, and phone number.
• Project Information: Project type, site location, and the details outlined in your project brief.
• Important Notice regarding the “Project Brief”: Please do not submit highly sensitive personal information (such as personal medical data, financial account numbers, or extreme security vulnerabilities of a property) through our open text fields.
• Financial Data: We do not collect or store credit card numbers on our servers. All payments are processed securely through certified, third-party payment gateways (e.g., Paystack, Stripe).
• Technical & Usage Data: IP addresses, browser types, and interaction data collected via cookies. Non-essential cookies are only loaded after obtaining your explicit consent via our cookie banner.

2. How We Collect Your Data

Your data is collected lawfully and transparently through:

• Explicit Consent: When you actively check the consent box and submit the “Project Inquiry” form.
• Direct Communication: When you contact us via email, phone, or in person.
• Automated Tracking: Through cookies, subject to your prior consent.

3. How We Use Your Information

We process your personal data under the lawful basis of contract fulfillment, legitimate business interests, and explicit consent for the following purposes:

• To evaluate and respond to your architectural project inquiries.
• To facilitate project management and client communication.
• To process payments via our compliant third-party payment processors.
• To analyze website traffic and optimize user experience.

4. Third-Party Service Providers

We do not sell or trade your data. We only share necessary information with vetted, legally compliant third-party service providers who are bound by strict Data Processing Agreements (DPAs). These include:

• Enterprise Cloud Storage: We utilize paid, business-tier enterprise solutions (such as Google Workspace) to securely store client data and project files.
• Payment Processors: Certified gateways handle all financial transactions to ensure PCI-DSS compliance.

5. Data Retention

We adhere to strict data minimization principles and will not keep your data indefinitely:

• Unconverted Inquiries: Data submitted via the project inquiry form that does not result in a contract is permanently deleted after 24 months.
• Client Records: If you engage our services, project and billing data is retained for 7 years post-project completion to comply with tax, legal, and professional liability requirements.

6. Children's Privacy

Our website and architectural services are intended for individuals 18 years of age or older. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child, we will delete it immediately.

7. Your International Privacy Rights

Depending on your jurisdiction, you possess specific rights regarding your personal data:

• Right to Access & Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data when it is no longer legally necessary for us to retain it.
• Right to Withdraw Consent: Opt-out of marketing communications or revoke cookie consent at any time.

8. Contact Information

For legal inquiries, data requests, or to exercise your privacy rights, please contact our Data Protection Officer: